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Call: 1.408.559.5600
Email: info@hospicevalley.org


Non-clinical Positions

Physician & Community Liaison


Education & Experience:

  • Bachelor’s degree in Business Administration, Nursing, Education or comparable work experience.
  • Minimum of three (3) years’ experience in a customer service or sales capacity.
  • Hospice and/or home health experience preferred.
  • Possess a current Driver’s License in the State of California.
  • Proof of current automobile liability insurance.

Knowledge, Skills & Abilities:

  • Must exert self-control intense or volatile situations, such as when verbally or physically confronted in an uncomfortable, threatening or aggressive manner.
  • Must be able to concentrate on work task amidst distractions such as noise, conversations and foot traffic.
  • Ability to work in an environment that requires flexibility, decisiveness, and excellent communication skills in writing as well as verbally. 
  • Proficient skill using a computer is required; Microsoft Office Suite experience required with willingness to learn new applications as applicable.
  • Knowledge and experience of hospice electronic medical record system required.
  • Environmental Conditions & Physical Requirements:
  • Regularly sitting, standing, walking, talking, using hands, listening and observing.
  • Regularly working at a computer station for 4-6 hours at a time.
  • Regularly requires the use of the telephone.
  • Occasionally reaching, stooping, bending, kneeling, and lifting of items weighing less than 25 pounds or less.


  • Demonstrates knowledge of hospice/palliative criteria and local coverage determinations (LCD).
  • Represents Hospice of the Valley and the Palliative Care Center Silicon Valley at special events and presentations projecting a professional appearance in behavior, attire and communication.
  • Increases awareness through education of hospice services and palliative care to healthcare professionals including, but not limited to: hospitals, skilled nursing facilities, assisted living facilities, long tern acute care facilities, physicians, specialists, case managers, clinic and office staff, nurses, support groups, churches, and the community for designated territory. 
  • Develop, Maintain, and update ratings on referral sources and maintain up to date profiles.
  • Develops, cultivates and promotes effective partnerships with other departments in the organization including, but not limited to, the admissions department and development.
  • Works with referral sources to arrange educational in-services and luncheons. 
  • Documents activities and mileage on a daily basis using Outlook calendar. 
  • Demonstrates the ability to pre plan referral activities based on territory strategy and referral source ratings.
  • Participate in agency meetings, activities, and other relevant professional meetings.
  • Other duties as assigned.

If you're interest or qualify for this position email resume to employment@hospicevalley.org and put in the subject line "LastName. FirstName, PCL"

Hospice of the Valley address_block 4850 Union Avenue address_block San Jose, California, 95124 address_block 1.408.559.5600 address_block Email: info@hospicevalley.org