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Call: 1.408.559.5600
Email: info@hospicevalley.org

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Clinical Positions

After Hours - Registered Nurse

The Hospice After Hours Nurse responds to calls from patients, families, caregivers, and referral sources. The nurse assesses, utilizes critical thinking and gives advice or delivers care to patients utilizing the nursing process of assessment, planning, interventions, implementation, and evaluation; and effectively interacts with patients, significant others, and other interdisciplinary team members while maintaining standards of professional nursing and clinical competency.

Operating within the framework of policies and procedures, state and federal regulations and the patient’s plan of care the on-call nurse is responsible for the management and care of Hospice of the Valley patients after business hours. The on-call nurse will be available by phone or pager to meet the needs of the patients, as assigned, from 5 pm to 9 am, Mondays through Fridays and for the 24 hour period beginning at 9 am on Saturdays and Sundays. The RN is responsible for identifying and coordinating patient/family care to support patients with advanced illness and families in home, skilled nursing facility or residential care facility. Communication related to on call interventions will be documented and communicated to the Case Manager with his/her assessment; plan of care changes and on going need. The On call Nurse endeavors to utilize teaching, assessment, and intervention skills to provide comfort care and maximize the quality of life for the patients and families.

Responsibilities Include:

  • Assess home care needs, being aware of the physical, emotional, and spiritual aspects and gather data on social, economic and cultural factors which may influence health, well-being and quality of life.
  • Assist patients, family members or caregivers with concern and empathy; respect confidentiality and privacy and communicate in a courteous and respectful manner.
  • Attend patient deaths to provide support to the patient’s family, contact the mortuary, advise on disposal of narcotics, notify the IDT as well as contracted vendors providing services to the patient.
  • Coordinate services with contracted vendors, outside agencies and interdisciplinary team as needed. Investigate and follow through on orders or requests for service or information.
  • Document and communicate calls, interventions, care plan changes, physician contacts in a manner consistent with policy and procedure. Document accurate assessment of patient status and updating the plan of care utilizing appropriate communication. Document patient care reflecting nursing interventions, patient response to care, focusing on the patient’s goals. Documentation includes evidence of appropriate patient/significant other teaching, and the understanding of these instructions is noted in the medical record.
  • Provide bereavement resources to the family as appropriate.
  • Respond to calls from answering service and voice mail system.
  • Triage patient-related calls by determining the needs, and responding appropriately.
  • Respond to referrals calls, providing the caller with information regarding hospice care, screening calls for appropriateness, taking patient information and coordinating with the on-call supervisor to schedule the admission visit.
  • Perform patient intakes and information visits as needed including explanation of the hospice benefit/Medicare, complete physical assessment, completion of all pertinent paperwork, and communication of new patient status to the HOV team.
  • Perform patient admission visits as assigned by supervisor.
  • Participate in the agency’s on-call rotation as prescribed by the needs of the agency to provide nursing service to clients when required outside of regular office hours including covering continuous care hours when assigned by on-call supervisor.
  • The RN/LVN is required to provide point of service electronic charting and documentation at time of patient visit or admission. Ability to operate a computer and / or a tablet PC, and proficiency with Windows-based software programs, is required.

We Require:

  • Graduate of an accredited school of nursing.
  • Valid license as a Registered Nurse in the State of California
  • Hospice, oncology or Home Health experience is preferred
  • Current Basic Life Support Certification
  • Minimum one year recent professional nursing experience
  • Valid California Driver’s License
  • Able to cope with emotional stress and be tolerant of individual lifestyles
  • Sensitive to the needs of patients with advanced illness and families and one's own feelings about dying and death.
  • Computer skills including Microsoft word and e-mail

Physical Expectations:

  • Intermittent physical activity including walking, standing, sitting, lifting and supporting patients.
  • Staff may be exposed to virus, disease and infection from patients and specimens in working environment.
  • Staff will be required to work in patient’s homes and be responsible for own transportation.
  • Staff may experience traumatic situations in the family setting.

Interested parties should apply by clipping their resume into the body of an email.
If interested send email to employment@hospicevalley.org. The title of the email should read as follows, “Lastname, Firstname AfterhoursRN”.
Hospice of the Valley is an equal opportunity employer.


Case Manager - Registered Nurse

The Case Manager is responsible for identifying patients’ goals and coordinating patient/family care to support terminally ill patients and families in home or residential facility. The Nurse Case Manager will plan and deliver care to patients utilizing the nursing process of assessment, planning, interventions, implementation, and evaluation; and will effectively interact with patients, significant others, and other interdisciplinary team members while maintaining standards of professional nursing. The Case Manager will also coordinate medical care with the physicians and utilizes standing orders.

The RN Case Manager will use teaching, assessment and intervention skills to provide comfort care and maximize the quality of life for the hospice patients and families.

  • Assess patient goals and home care needs, being aware of the physical, emotional; and spiritual aspects and gather data on social, economic and cultural factors that may influence health, well being and quality of life.
  • Assist patients, family members or other caregivers with concern and empathy; respect confidentially and privacy and communicate in a courteous and respectful manner.
  • Authorize, arrange and supervise care.
  • Coordinate community resources and other agency disciplines participating in patient care. Provide direct care to patients to maintain the highest level of comfort and quality of life and assuming primary responsibility for case management
  • Communicate with hospice personnel involved with patient care.
  • Document accurate and ongoing assessment of patient status. Document patient care reflecting nursing interventions, patient response to care, outcomes and progress focusing on the patient’s goals. Documentation includes evidence of appropriate patient/significant other teaching, and the understanding of these instructions is noted in the medical record. Maintain up-to-date charts and records on patient care and regular communication with the patient’s physicians regarding changes in the patient’s plan of care.
  • Evaluate patient’s goals and perform ongoing assessment, and revise initial written plan of care as the needs and conditions of the patient/family change.
  • Meet a patient/family's need for GIP or continuous care in time of crisis.
  • Receive patient information calls and overflow of Intake/Triage calls
  • Perform patient intakes as needed including explanation of the hospice benefit/Medicare, complete physical assessment, completion of all pertinent paperwork, and communication of new patient status to the HOV team.
  • Perform blood draws if required.
  • Provide bereavement resources to the family as appropriate.
  • The RN/LVN is required to provide point of service electronic charting and documentation at time of patient visit or admission. Ability to operate a computer and / or a tablet PC, and proficiency with Windows-based software programs, is required.

We Require:

  • Graduate of an accredited school of nursing.
  • Valid license as a Registered Nurse in the State of California
  • Hospice and/or Home Health experience preferred
  • Current Basic Life Support Certification
  • Minimum one year recent professional relevant nursing experience
  • Valid California Driver’s License
  • Able to cope with emotional stress and be tolerant of individual lifestyles
  • Sensitive to the needs of patients with advanced illness and families and one's own feelings about dying and death.
  • Excellent communication skills, written and verbal.
  • Professional grooming and presentation.
  • Good computer skills including Microsoft word and email.

Physical Expectations:

  • Intermittent physical activity including walking, standing, sitting, lifting and supporting patients.
  • Staff may be exposed to virus, disease and infection from patients and specimens in working environment.
  • Staff will be required to work at patient’s homes and be responsible for own transportation.
  • Staff may experience traumatic situations in the family setting.

Interested parties should apply by clipping their resume into the body of an email.
If interested send email to employment@hospicevalley.org. The title of the email should read as follows, “Lastname, Firstname RNCaseMgr”.
Hospice of the Valley is an equal opportunity employer.


Clinical Liaison Nurse - Registered Nurse

The Clinical Liaison Nurse reports to the Clinical Outreach Manager and is to be clinically competent to utilize the nursing process of assessment and determining eligibility for hospice admission. S/he must be able to plan interventions, implementation, and evaluation; and effectively interact with patients, significant others, referral sources and other interdisciplinary team members while maintaining standards of professional nursing.

In addition, the Clinical Liaison nurse functions as a Hospice of the Valley Representative to the medical community to facilitate access to our services in Santa Clara County through education and outreach.

Responsibilities Include:

  • Act as a liaison between Hospice of the Valley and the community,
  • Assess patient goals and home care needs, being aware of the physical, emotional; and spiritual aspects of care.
  • Assist physician
  • Assist with the development and distribution of printed materials which will educate the medical community and the general public about Hospice of the Valley.
  • Coordinate facility discharges and referral-admissions to ensure admissions are completed in a streamlined and timely manner. Work with contracted vendors in order to meet the needs of the patient.
  • Coordinate with Clinical Outreach Manager and Vice President of Patient Services to develop an outreach plan based upon referral statistics, agency needs and growth.
  • Document accurate referral records and regular communication (verbal, electronic, email documents and databases).
  • Maintain relationship with referral source as assigned by the Clinical Outreach Manager. These may include hospitals, skilled nursing facilities, assisted living facilities, physician’s offices and home health.
  • Identify and educate new referral sources.
  • Maintains communication in the medical community and informs agency of trends in patient care which require a response from home care or hospice
  • Maintains a monthly record of inquiries, requested services and statistical reports; analyzes data and completes other reports as requested.
  • Respond to referral sources to educate patients and families about Hospice of the Valley services, by providing information and patient evaluations to determine hospice eligibility.

We Require:

  • 1 year recent professional nursing experience in Hospice/ Home Health.
  • Graduate of an accredited school of nursing. Valid license as a Registered Nurse in the State of California.
  • Hospice and or Home Health experience preferred.
  • Current Basic Life Support Certification.
  • Valid California Driver’s License
  • Able to cope with emotional stress and be tolerant of individual lifestyles
  • Sensitive to the patients individual needs with advanced illness, and families and one's own feelings about dying and death.
  • Excellent communication skills, written and verbal.
  • Demonstrate and model excellent customer service
  • Professional grooming and presentation.
  • Excellent computer skills including Microsoft Word, Excel and email

Physical Expectations:/

  • Intermittent physical activity including walking, standing, sitting, lifting and supporting patients.
  • Staff may be exposed to virus, disease and infection from patients and specimens in working environment.
  • Staff may be required to work at patient’s homes. Staff will be required to visit patients in hospitals, SNFs, and RCFEs and visit referral sources at their locations. Staff will be responsible for own transportation.
  • Staff may experience traumatic situations in the family setting.

Interested parties should apply by clipping their resume into the body of an email.
If interested send email to employment@hospicevalley.org. The title of the email should read as follows, “Lastname, Firstname ClinicalLia”.
Hospice of the Valley is an equal opportunity employer.


Facility Nurse Case Manager - Registered Nurse

The Facility Nurse Case Manager is to be clinically competent; plan and deliver care to patients utilizing the nursing process of assessment, planning, interventions, implementation, and evaluation; and effectively interacts with patients, significant others, and other interdisciplinary team members while maintaining standards of professional nursing. The Case Manager is responsible for identifying patients’ goals and coordinating patient/family care to support terminally ill patients and families in home or residential facility. Assess of need and case review at IDTeam meetings. The RN Case Manager uses teaching, assessment and intervention skills to provide comfort care and maximize the quality of life for the hospice patients and families.

The Case Manager will make an average of 4 visits per day including electronic documentation. Case load is approximately 10-12 patients for 37.5 FT. Assess home care needs, being aware of the physical, emotional, and spiritual aspects and gather data on social, economic and cultural factors which may influence health and well-being.

Responsibilities Include:

  • Assist patients, family members, facility staff, or other caregivers with concern and empathy; respect confidentially and privacy and communicate in a courteous and respectful manner.
  • Authorize, arrange and supervise care, as prescribed in the Interdisciplinary Plan of Care, with contracted vendors in order to meet the needs of the patient.
  • Attend and participate in appropriate interdisciplinary team mtg (IDT). Maintain up-to-date charts and records of patient care and regular communication (verbal, electronic, email documents and databases).
  • Coordinate community resources and other agency disciplines participating in patient care.
  • Document assessment of patient status. Document patient care reflecting nursing interventions, patient response to care, outcomes and progress focusing on the patients goals. Maintain up-to-date charts and records on patient care and regular communication with the patient’s physicians regarding changes in the patient’s plan of care.
  • Establish the Hospice Aide plan of care and supervise the plan of care per regulations.
  • Evaluate patient’s goals and perform ongoing assessment, and revise initial written plan of care with Interdisciplinary collaboration as the needs and conditions of the patient/family change.
  • Handle patient information calls and overflow of Intake/Triage calls.
  • Provide direct care to patients in order to maintain the highest level of comfort and quality of life and assuming primary responsibility for case management
  • Investigate and follow through on orders or requests for service or information.
  • Meet a patient/family's need for GIP or continuous care in time of crisis.
  • Participate in the agency’s on-call rotation to provide nursing service to clients when required outside office hours.
  • Patient intakes including explanation of the hospice benefit/Medicare, complete physical assessment, completion of all pertinent paperwork, and communication of new patient status.
  • Provide bereavement resources to the family as appropriate.
  • Participate in hospice and community health programs as requested to promote the growth and understanding of the hospice concept. This includes but is not limited to participation in HOV’s Spend-a-Day program and HOV sponsored education events.

We Require:

  • 1 year recent professional relevant nursing experience
  • Graduate of an accredited school of nursing. Valid license as a Registered Nurse in the State of California
  • Hospice and/or Home Health experience preferred
  • Current Basic Life Support Certification
  • Valid California Driver’s License
  • Able to cope with emotional stress and be tolerant of individual lifestyles
  • Sensitive to the needs of patients with advanced illness and families and one's own feelings about dying and death.
  • Professional grooming and presentation.
  • Good computer skills including Microsoft word and email.

Physical Expectations:

  • Intermittent physical activity including walking, standing, sitting, lifting and supporting patients.
  • Staff may be exposed to virus, disease and infection from patients and specimens in working environment.
  • Staff will be required to work at patient’s homes and be responsible for own transportation.
  • Staff may experience traumatic situations in the family setting.

Interested parties should apply by clipping their resume into the body of an email.
If interested send email to employment@hospicevalley.org. The title of the email should read as follows, “Lastname, Firstname Facility”.
Hospice of the Valley is an equal opportunity employer.


Hospice Intake/Admissions Nurse - Registered Nurse

The Hospice Intake/Admissions nurse plans and delivers care to patients utilizing the nursing process of assessment, planning, interventions, implementation, and evaluation; and effectively interacts with patients, significant others, and other interdisciplinary team members while maintaining standards of professional nursing and clinical competency.

Responsibilities:

  • Assess home care needs, with consideration of physical, emotional, and spiritual aspects and gather data on social, economic and cultural factors which influence health, well-being and quality of life.
  • Attend and participate in weekly patient care conferences (PCC) as able.
  • Coordinate patient findings, information and care, with the Interdisciplinary Plan of Care through appropriate documentation and reporting. Coordinate patient findings and care with the patient’s primary physician including faxing initial medication orders.
  • Document assessment of patient status using voice and notes to medical records, pertaining to patient care about nursing interventions, patient response to care, patient needs, problems and progress toward goals. Maintain charts on patient care. Regularly communicate with the patient’s physician regarding changes in the patient’s plan of care.
  • Explain Hospice benefits and services to patients and families. Answer questions about Hospice services and provide information as requested. Perform informational and evaluation visits.
  • Explain and initiate Hospice consent forms and the DNR form. Educate patient/family in advance directives and request copies of current advance directives.
  • Identify and coordinate care to support terminally ill patients and their families. Use teaching, assessment, and intervention to initiate Hospice care and maximize the quality of life for the patients and families.
  • Perform initial patient assessment including complete physical exam. Document findings. Prepare initial written plan of care with interdisciplinary collaboration including HHA care plan.
  • Provide bereavement and other HOV resources to the family as appropriate.

We Require:

  • Valid license as a Registered Nurse or Nurse Practitioner in the State of California. Graduate of an accredited school of nursing.
  • 1 year professional nursing experience
  • Basic computer skills
  • Current Basic Life Support Certification
  • Valid California Driver’s License
  • Able to cope with emotional stress and be tolerant of individual lifestyles
  • Sensitive to the needs of terminally ill patients and families and one's own feelings about dying and death.

Physical Expectations:

  • Intermittent physical activity including walking, standing, sitting, lifting and supporting patients.
  • Incumbent may be exposed to virus, disease and infection from patients and specimens in working environment.
  • Incumbent will be required to work at patient’s homes and be responsible for own transportation.
  • Incumbent may experience traumatic situations in the family setting.

Interested parties should apply by clipping their resume into the body of an email.
If interested send email to employment@hospicevalley.org. The title of the email should read as follows, “Lastname, Firstname Admissions”.
Hospice of the Valley is an equal opportunity employer.


On-Call/After Hours/Continuous Care - Hospice Nurse

The Hospice On-Call Nurse responds to calls from patients, families, caregivers, and referral sources. The nurse assesses, utilizes critical thinking and gives advice or delivers care to patients utilizing the nursing process of assessment, planning, interventions, implementation, and evaluation; and effectively interacts with patients, significant others, and other interdisciplinary team members while maintaining standards of professional nursing and clinical competency.

The on-call nurse will be available by phone or pager to meet the needs of the patients, as assigned, from 5 pm through 9 am Mondays through Fridays and for the 24 hour period beginning at 9 am on Saturdays and Sundays. The Nurse will identify and coordinate patient/family care to support patients with advanced illness and families in home, skilled nursing facility or residential care facility. This position is responsible case documentation and communication to the Case Manager with an assessment, plan of care changes and on-going need. The On Call Nurse uses teaching, assessment, and intervention skills to provide comfort care and maximize the quality of life for the patients and families.

Responsibilities Include:

  • Assessing home care needs, being aware of the physical, emotional, and spiritual aspects and gather data on social, economic and cultural factors which may influence health, well-being and quality of life.
  • Attending patient deaths to provide support to the patient’s family, contact the mortuary, advise on disposal of narcotics, notify the IDT as well as contracted vendors providing services to the patient and brings back HOV equipment such as room monitors.
  • Assisting patients, family members or caregivers with concern and empathy; respect confidentiality and privacy and communicate in a courteous and respectful manner.
  • Coordinating services with contracted vendors, outside agencies and interdisciplinary team as needed. Investigate and follow through on orders or requests for service or information.
  • Documenting and communicating all calls, interventions, care plan changes, physician contacts in a manner consistent with policy and procedure. Documenting accurate assessment of patient status and updating the plan of care utilizing appropriate communication (verbal, electronic, written, email documents and databases). Document patient care reflecting nursing interventions, patient response to care, focusing on the patient’s goals. Documentation includes evidence of appropriate patient/significant other teaching, and the understanding of these instructions is noted in the medical record.
  • Receiving report from nursing staff.
  • Triaging patient related calls by determining the needs of the caller and then responding in an appropriate manner either by phone or with a visit.

We Require:

  • 1 year recent professional nursing experience
  • Valid license as a Registered Nurse in the State of California. Graduate of an accredited school of nursing.
  • Hospice, oncology or Home Health experience is preferred
  • Current Basic Life Support Certification
  • Valid California Driver’s License
  • Able to cope with emotional stress and be tolerant of individual lifestyles
  • Sensitive to the needs of patients with advanced illness and families and one's own feelings about dying and death.
  • Computer skills including Microsoft word and e-mail

Physical Expectations:

  • Intermittent physical activity including walking, standing, sitting, lifting and supporting patients.
  • Staff may be exposed to virus, disease and infection from patients and specimens in working environment.
  • Staff will be required to work in patient’s homes and be responsible for own transportation.
  • Staff may experience traumatic situations in the family setting.

Interested parties should apply by clipping their resume into the body of an email.
If interested send email to employment@hospicevalley.org. The title of the email should read as follows, “Lastname, Firstname Afterhours”.
Hospice of the Valley is an equal opportunity employer.


Hospice Aide

The Hospice Aide assists in providing personal care and other unskilled nursing tasks. The Aide will function within the parameters of their own knowledge and experience. Documentation is to be completed at time of patient visit. Written documentation of patient visits shall be brought to the office for inclusion in patients chart within 3 days of providing the patient care. The Hospice Aide will prepare point of service documentation of the patient visit.

Responsibilities Include:

Personal care activities and responsibilities include, but are not limited to:
  • Accept daily work assignments and be on-call when requested.
  • Appropriate nail care.
  • Assist with transfers.
  • Bathe, sponge, bed or shower.
  • Change linens.
  • Follow universal precautions.
  • Function as a member of the patient care team.
  • Shampoo, shave, oral care and foot care.
  • Provide incontinence care.
  • Provide socialization for the patient/caregiver.
  • Maintain confidentiality of patient information.
  • Report changes in patients' condition to the Registered Nurse Case Manager or triage and/or caregiver in a timely manner.
  • Remind patients to take medication or give medication that has been prepared.

We Require:

  • High School graduate preferred. Home Health Aide Certificate required
  • 6 months of current experience required.
  • Driver’s license, car, and car insurance
  • Physical Expectations:

  • Moving patients, twisting, bending, pulling, pushing, stretching, lifting, kneeling, and crouching.
  • Able to sit, stand or drive for long periods of time.

Interested parties should apply by clipping their resume into the body of an email.
If interested send email to employment@hospicevalley.org. The title of the email should read as follows, “Lastname, Firstname HHA”.
Hospice of the Valley is an equal opportunity employer.


On-Call/After Hours - Hospice Social Worker-

The Hospice Social Worker, On Call/After Hours in adherence to the Hospice philosophy works in conjunction with the Interdisciplinary Hospice Team in providing supportive services to patient and family during the evening and weekend hours. The On Call Social Worker is responsible for consultation to other agency personnel and for direct service to terminally ill patients and their families during this time. The Social Worker, on-call is required to provide point of service electronic charting and documentation at time of patient visit or admission.

Responsibilities Include:

  • As a member of the Interdisciplinary Team, assesses patient/family psychosocial response to terminal illness.
  • Assists in funeral arrangements.
  • Assists patient, family and Hospice staff in utilizing community resources
  • Consults with team leaders in screening patient referrals and potential intakes.
  • Coordinates with team members to plan and implement the plan of care.
  • Evaluates coping skills in a crisis situation. Assesses survivor bereavement risk.
  • Evaluates patient/family financial situations and refers to community resources appropriate.
  • Participates in psychosocial orientation, training, and coordination of volunteers working in Hospice.
  • Provides counseling services to patient and family.
  • Participates in Interdisciplinary Team meetings, team development meetings and any other administrative meetings as requested.
  • Takes responsibility for the clarity and accuracy of all documentation pertaining to social services in medical records.

We Require:

  • 1 year of supervised experience in the health care field
  • Master of Social Work degree from a graduate school of Social Work accredited by the Council on Social Work Education
  • A Licensed Clinical Social Worker is preferred
  • Hospice experience desirable
  • Ability to operate a computer and a tablet PC, and proficiency with Windows-based software programs, is required

Interested parties should apply by clipping their resume into the body of an email.
If interested send email to employment@hospicevalley.org. The title of the email should read as follows, “Lastname, Firstname SocialAfter”.
Hospice of the Valley is an equal opportunity employer.

Hospice of the Valley address_block 4850 Union Avenue address_block San Jose, California, 95124 address_block 1.408.559.5600 address_block Email: info@hospicevalley.org
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